Program Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Program Coordinator supporting the Department of Computer Science, you’ll play a critical role in advancing both undergraduate and graduate academic programs. Working closely with faculty, students, and administrative partners, you’ll help create a supportive, inclusive, and well-coordinated academic experience for a diverse and dynamic student population.

You’ll collaborate with the Department Business Manager, Undergraduate Program Lead, and Graduate Program Lead to ensure smooth program operations—while bringing your organizational strengths, attention to detail, and commitment to student success to everything you do.

Be Bold.

This role offers the opportunity to manage complex academic and program coordination responsibilities across multiple programs, initiatives, and stakeholders. You’ll contribute to continuous improvement of processes, ensure compliance with university and Trinity policies, and support innovative teaching and learning environments.

What You’ll Do:

Undergraduate & Graduate Program Support

• Coordinate administrative and programmatic activities for undergraduate and graduate Computer Science programs.
• Support major/minor declarations, independent study tracking, graduation verification, and milestone tracking.
• Serve as a primary point of contact for routine student inquiries and connect students with appropriate campus resources.
• Maintain accurate student records and databases in alignment with Trinity and university policies.
• Support recruitment, student engagement events, and awards processes for graduate programs.
• Manage shared program inboxes and respond to routine inquiries.

Teaching & Academic Operations

• Support course scheduling, classroom assignments, exam accommodations, and instructional logistics.
• Assist with teaching assistant (UTA and TA) coordination, including hiring logistics, onboarding documentation, assignments, and timecard tracking.
• Support course-related activities such as exams, assignments, grading workflows, and faculty coordination.

Events, Summer & Special Programs

• Coordinate logistics for orientations, workshops, graduation activities, and student engagement events.
• Support summer programs, including application tracking, scheduling, participant communications, and speaker coordination.

Data, Reporting & Compliance

• Maintain program data, documentation, and tracking systems across undergraduate and graduate programs.
• Generate standard reports for program leadership.
• Monitor compliance with university and Trinity policies and escalate issues as appropriate.
• Identify data discrepancies and assist with coordinating timely resolutions.

Communication & Collaboration

• Draft and distribute routine program communications.
• Maintain program websites and shared resources with accurate, up-to-date information.
• Coordinate with campus partners, including Trinity Academic Affairs and other Duke units.
• Participate in program meetings and track action items and follow-ups.

General Program Support

• Support implementation of program initiatives under the direction of program leadership.
• Maintain timelines, documentation, and workflows to ensure efficient program delivery.
• Perform other related duties as assigned.

Choose Duke.

Duke University offers a collaborative academic environment, exceptional benefits, and opportunities for professional growth. By joining Duke, you’ll be part of a world-class institution committed to excellence, innovation, and the success of its students and staff.

Minimum Qualifications

• Work requires analytical, organizational, and communication skills generally acquired through completion of a bachelor's degree program an equivalent combination of relevant education and experience.

Experience

• Minimum of one year of related administrative, program coordination, or student services experience, preferably in a higher education environment.

Key Skills

• Strong organizational and project coordination skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy in data and process management.
• Ability to work collaboratively with students, faculty, and staff.
• Proficiency with data systems, spreadsheets, and reporting tools.
• Ability to identify issues and coordinate appropriate resolution.

Ready to Make a Difference?

Apply now and help support innovative Computer Science programs while contributing to Duke’s mission of education, discovery, and service.